Marios Englezos is the new House Manager of The Icon with a 20+ years in the Hospitality Industry. Passionate and motivated for new challenges.
What is your vision as a House Manager in one of the most impressive high-rise buildings in Cyprus?
For the ICON to be acknowledged not just for impressive luxurious private properties within a modern and state of the art designed building but to make sure each owner and visitor will receive exceptional, professional, and friendly customer service from all my staff making them feel that the ICON is their home.
What are your main duties as a House Manager at The Icon and which one you love the most?
To oversee the entire operation of the ICON on a daily basis, ensuring my staff have what they need to look after our residents and the residents have what they need to feel at home. Greeting guests and visitors would be my favourite part.
What hospitality means to you?
To me hospitality is a feeling of warmth, comfort, and welcoming. Attention to detail helps ensure moments become magical and timeless. Our professional and friendly team make the Icon a home away from home.
How will you accommodate the preferences of our residents, guests and visitors?
The key is to listen, understand and deliver. Our aim is to always meet and exceed expectations.
What innovations does The Icon have in terms of services and facilities?
We are equipped with state-of-the-art facilities, such as noise insulation for maximum comfort, latest energy efficient and power management systems. Our residents and guests can enjoy our spectacular infinity-edge pool and restaurant on the 10th floor with uninterrupted views of the Mediterranean Sea or take advantage of our fully equipped gym within a secure and private environment.
How can we sum you up?
Passionate! After working 20+ years in the Hospitality industry including within prestigious 5* hotels, I am still motivated every day to take on new challenges.